Privacy Policy

QM Survey ("we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy Policy explains how your data is handled when you access or use our platform and related services.

1. Information We Collect

We collect information in several ways depending on your interaction with our platform.

Information you provide

• Email address and account registration details
• Profile and demographic information (e.g. age range, gender, employment status)
• Survey responses and participation data

In connection with survey participation, we may collect additional information required by research partners, including eligibility criteria, demographic attributes, and response data necessary to match you with relevant studies.

Automatically collected information

• IP address and approximate geographic location
• Browser type, version, and device identifiers
• Session activity, timestamps, and interaction data

Tracking and technical data

We use cookies, session identifiers, and similar technologies to maintain session integrity, support attribution processes, and ensure accurate tracking of user activity across our platform.

2. How We Use Your Information

We process your information for the following purposes, where applicable:

• To provide, operate, and maintain our platform
• To match users with relevant surveys, offers, and research opportunities
• To track participation, conversions, and reward eligibility
• To validate survey completion and ensure data quality
• To improve system performance, targeting accuracy, and user experience
• To communicate with you regarding account activity, support, or updates
• To detect, prevent, and investigate fraud or abuse
• To comply with applicable legal and regulatory obligations

3. Fraud Prevention and Data Integrity

We maintain a combination of automated systems and manual review processes to protect platform integrity, partner requirements, and data quality standards.

• Detection of duplicate or multi-account activity
• Identification of VPN, proxy, emulator, or anonymization tools
• Behavioral pattern analysis and anomaly detection
• Cross-validation of participation and response consistency

Decisions may be based on technical signals, behavioral data, and partner-provided validation feedback. Where activity is reasonably determined to be invalid or non-compliant, we reserve the right to restrict access, suspend accounts, or withhold rewards.

4. Tracking and Attribution Technologies

We work with third-party partners, including survey providers and research platforms, that require tracking technologies to validate user actions and ensure proper attribution.

• Click, referral, and session tracking
• Conversion and completion verification
• Engagement and activity tracking

We may share limited identifiers and participation data with partners to confirm completion, prevent duplicate participation, and maintain data accuracy across systems.

5. How We Share Your Information

We may share your information with trusted third parties depending on service requirements:

• Survey providers and research partners
• Analytics, attribution, and tracking service providers
• Cloud hosting and infrastructure providers
• Payment processors and reward fulfillment partners
• Legal or regulatory authorities, where required by law

Such sharing is necessary to operate the platform, validate user participation, allocate rewards accurately, and comply with partner and legal requirements. We do not sell your personal data for monetary compensation.

6. Affiliate and Partner Disclosure

Some surveys, offers, and services are provided by third-party partners. We may receive compensation when users successfully complete these activities. Participation in partner services may be subject to their respective terms and privacy policies.

7. Legal Basis for Processing Personal Data

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases, depending on context:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

8. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside your country, including the United States. Where required, appropriate safeguards are implemented to protect your data.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations. Retention periods may vary depending on data type and operational requirements.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent where applicable
• Request a portable copy of your data

Requests may require identity verification before processing.

11. California Privacy Rights (CCPA)

If you are a California resident, you may have rights under applicable law, including:

• Right to know what personal data is collected
• Right to request deletion of personal data
• Right to opt out of certain data sharing practices
• Right to non-discrimination for exercising your rights

12. European Union Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right to access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can request correction of inaccurate or incomplete data.
• Right to erasure — You can request deletion of your personal data.
• Right to restrict processing — You can request that we limit the processing of your data.
• Right to data portability — You can request transfer of your data to another organization.
• Right to object — You can object to processing of your data for direct marketing.
• Right to withdraw consent — Where we rely on consent, you can withdraw it at any time.

To exercise these rights, contact us at novakane@surveysqm.com. We will respond within 30 days.

13. Cookies and Similar Technologies

We use cookies and similar technologies to operate the platform, support attribution, analyze traffic, and improve user experience. You can manage cookie preferences via your browser settings.

14. Data Security

We implement appropriate technical and organizational measures to protect your data, including access controls, monitoring systems, and safeguards designed to prevent unauthorized access, disclosure, or misuse.

15. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

16. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.

17. Contact Information

If you have any questions regarding this Privacy Policy or your data:

Data Protection Officer: Dou Tang

Email: novakane@surveysqm.com

Company: QM Survey Insights Inc

Address: 1500 N GRANT ST STE RDENVER CO 80203 US